PRIVACY POLICY

Last updated: 08/04/2026

Jane Marceau (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR.

1. Information We Collect

We may collect the following personal data:

  • Identity information (name, surname)

  • Contact details (email address, phone number)

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

  • Order history and preferences

  • Website usage data (cookies, IP address, analytics)

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Provide customer support

  • Manage payments and prevent fraud

  • Improve our website and services

  • Send marketing communications (only if you opt in)

3. Legal Basis (if applicable under GDPR)

  • Performance of a contract (orders)

  • Legal obligations

  • Legitimate interests (improving services)

  • Consent (marketing emails)

4. Sharing Your Data

We only share your data with:

  • Payment providers (e.g. Stripe, Shopify Payments)

  • Shipping carriers

  • IT and analytics providers

We do not sell your personal data.

5. Data Retention

We retain your data only as long as necessary for legal, accounting, and operational purposes.

6. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent

  • Object to processing

To exercise your rights, contact: [your email]

7. Cookies

We use cookies to improve your browsing experience and analyze traffic. You can manage cookies through your browser settings.

8. Contact

For any privacy-related questions:
info@janemarceau.com